At WichiTek, we pride ourselves on being more than just on-site mobile diesel mechanics — we’re the
go-to solution when downtime simply isn’t an option. One recent call reminded us exactly why
we do what we do.
It was late in the day when a cemetery crew reached out to us with an urgent request. Their
backhoe, essential for digging burial plots, wouldn’t start — and they had two scheduled
services the next morning. Time was tight, and the pressure was on.
A non-operational backhoe might seem like just a mechanical issue, but in this case, it had real
human consequences. Without a timely repair, not only would their operations be stalled, but
families expecting a seamless service for their loved ones could face an unnecessary
disruption. That’s a scenario we take seriously.
Within one hour of receiving the emergency call, our owner and lead technician arrived at the
cemetery, tools in hand and ready to assess the situation. With a calm, focused approach and
years of experience diagnosing diesel and heavy equipment issues, the problem was identified
within 30 minutes: a faulty alternator and a weak battery were keeping the machine from
starting.
When a machine fails to start on-site due to a faulty alternator and a weak battery, the problem requires a careful approach to diagnose and resolve the issue efficiently. The first step is to assess the battery’s condition. Using a multimeter, check the voltage—if it reads below 12 volts with the engine off, the battery is likely too weak to start the machine. Corroded or loose terminals can also prevent proper power flow, so cleaning them with a wire brush and ensuring tight connections is essential. If the battery is simply drained, a jump-start or portable charger might provide a temporary solution, but if it no longer holds a charge, replacement is necessary.
No time was wasted. With the right parts on hand and the skill to install them quickly, our team
had the backhoe running within two hours of the original call. No towing. No shop delays. No
disruption to the services scheduled for the next morning. We carry a full complement of parts in our fully equipped trucks. Every second counts on the worksite, so we keep a full inventory of all parts and all sizes so that our on-site crews are never at a loss, and never have to run to the shop or head to the supply store that, oops, already closed for the day.
By sunrise, the cemetery crew was back to business — digging plots and preparing for families
in their time of need. The crisis was averted.
Fast Emergency Response – We don’t just offer mobile diesel repair — we prioritize
emergency calls.
Accurate, On-the-Spot Diagnosis – Our techs are trained to identify problems quickly and
correctly.
Fully Equipped Service Trucks – We bring the shop to you, fully stocked and ready to repair.
Professional and Personable Service – We show up calm, confident, and committed to
the fix.
When the job requires precision, speed, and empathy, we’re there. Our work at the cemetery
was more than just a repair — it was about protecting a community’s dignity and keeping a
trusted local service running without disruption.
The team at the cemetery was more than relieved — they were grateful. From the moment they
called to the final handshake, they knew they were in good hands. Another emergency handled.
Another diesel machine back in service. Another real-world example of why Wichita and the
surrounding 100-mile radius trust WichiTek to get the job done right — and fast.
Based in Wichita, KS, proudly serving the region
Specializing in diesel trucks and heavy equipment
Emergency mobile repair services
Book online today at WichiTek.com
Because when your business relies on equipment that just can’t quit — neither can we.
